Advanced Korean Skin Lab
Privacy & Data Security

Privacy Policy & Data Governance

How Illusions Companion Homecare safeguards your skin health routines, delivery addresses, and payment data under the Kenya Data Protection Act (2019).

Effective Date: September 2026 • Version 2.4

1. Data Governance & Privacy Commitment

At Illusions Companion Homecare (part of the Illusions Premier Spa & Wellness Ecosystem), we respect your personal skin health and wellness preferences. We comply fully with the Kenya Data Protection Act (2019) and enforce strict cryptographic security across all transactions.

2. What Data We Collect

We collect only the minimum required information to provide tailored routine advice and fulfill homecare deliveries:

  • Contact & Delivery: Name, phone number (for M-Pesa settlements and dispatch SMS), email, and Nairobi delivery estate/address.
  • Skin Routine & Sensitivity Profile: Skin type (dry, oily, sensitive, mature), allergy flags, and therapist-prescribed post-treatment regimens.
  • Payment Ledger: M-Pesa transaction reference codes and Paystack authorization tokens. We do not store card PINs or CVVs.

3. Purpose of Processing

Your information is used strictly to:

  • Recommend safe, physiological botanical homecare regimens.
  • Fulfill same-day and next-day product deliveries across Nairobi and Kenya.
  • Transmit transactional SMS alerts and live dispatch tracking links.
  • Verify M-Pesa STK push payments against our authoritative ledger.

4. Zero Third-Party Sale

We enforce a strict Zero-Monetization Policy. We will never sell, lease, or trade your contact or skincare details to advertisers or external marketing brokers.

5. Your Legal Rights

Under the Kenya Data Protection Act (2019), you may at any time:

  • Access your complete routine history and purchase ledger.
  • Update your telephone number, delivery address, or skincare preferences.
  • Request deletion of non-statutory data ("Right to be Forgotten").